Application Process FAQ

Anything else you want to know about our application process? This list of frequently asked questions is a good place to start.

General Queries

You will find a ‘Sign up for Job alerts’ button on most pages on DHL careers page. Once selected, you can login into your account and set your preferences in order to start receiving alerts – this can be done by job type, region and shift requirement. If you haven’t got an account you will be able to create one on this page. To cancel an email alert, you can do this under ‘My Alerts’

We will always support in making reasonable adjustments for candidates where required. Please let us know if you require extra support at any stage of the application process by emailing us at stating ‘Reasonable Adjustments’ in the title of your email. Alternatively, you can call us on 0845 688 7777 option 1.

Due to current regulations called the Working time Directive and Local Education Authority rules we are unable to accept applications from candidates who have not reached the minimum school leaving age. This is due to the restrictions on what duties you are allowed to perform and the level of supervision required at all times. This is defined as: You must have left school and have reached the age of 16 by the start of the new school year. For more details please go to

For some roles this is possible but please think about the type of role that will suit you and your goals, and only apply for appropriate vacancies.

If a particular DHL location is not appearing in the dropdown list it means that there are currently no vacancies for that area. You should set up job alerts and you will automatically be emailed when a vacancy that matches your preferences is live. You will find a ‘Sign up for Job alerts’ button on most pages on DHL careers page.

All vacancies for our new locations, both full and part-time, will be advertised on our careers pages. Our upcoming openings for DHL are listed on this page. If the new location is not yet listed, then this would mean we’re still finalising the details of our opening date.

The abbreviation stands for Adrian Dalsey, Larry Hillblom and Robert Lynn, three US businessmen who formed the company in 1969.

We want our personnel to continually develop. That is why we offer our employees an extensive selection of professional and personal development opportunities. Through various on-site training programmes, as well as on our online learning portal, we offer a wide range of opportunities for further education, training and development. On-the-job training that’s crucial for you to gain skills, plus knowledge and certification to support you in responding better to the demands of your job is also provided. Driver-training courses and other traffic-safety programmes as part of DHL’s Road Safety Code are also available.

At DHL, you have all the opportunities you’d expect to be offered by a global company. This includes transfers between corporate divisions as well as assignments abroad.

The selection process within DHL is divided into several phases. Depending on the job, different selection tools (e.g. interviews, assessment centres or applicants' days) may be used. Your recruiter will provide information about the selection process that is relevant to the role you have applied for.

Application Queries

You will be able to log in to find out the progress of your application. All outcomes will be delivered via email to ensure you have the most up to date information on your application as soon as possible. We also recommend that you check your junk mail too.

We’re afraid that due to the volume of applicants we receive, we’re unable to give individual feedback at the application stage. However, we can provide feedback following an assessment or interview if requested.

Interview Queries

You will need to bring with you the proof of right to work in the UK documents. In addition we recommend you bring your CV (if you have one) & other certificates or proof of qualifications relevant to the role you are applying for.

It is DHL’s legal obligation to ensure that anyone we are looking to employ is legally entitled to work in the UK before their employment begins. We require all candidates to provide evidence of their entitlement to work in the UK when they attend an assessment or interview. These documents will be checked and authorised by the Interviewer/assessor conducting the assessment. Failure to provide satisfactory evidence of your right to work in the UK will prevent your application progressing. For more information on what documents you can bring to show you have the right to work, and more details, please follow this link to the Government Website:

You can reschedule your interview by logging into Alternatively you can email us at or phone 0845 688 7777 option 1 but please ensure you let us know at least 48 hours in advance of your interview.

Our interview slots are available on a first come, first served basis and spaces are limited. Therefore, we advise you to promptly choose a slot to confirm your attendance.

New Starter Queries

Please contact People Services via or call 0345 688 7777

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If you have any queries, please contact the Resourcing team on 0345 688 7777 option 2, or email